Friction Scores

Detect user frustration before it costs you conversions

Automatic rage click, dead click, and erratic behavior detection. Every page and session gets a friction score — no manual tagging required.

app.vulpasoft.com/friction
Sessions
#482187/cart
#482064/home
#481923/docs
#481812/blog
87
Rage: 12
Dead: 8
Erratic: High
0+
sites tracked
0
countries
0%
EU-hosted
0
cookies
app.vulpasoft.com/friction
Sessions
#482187/cart
#482064/home
#481923/docs
#481812/blog
87
Rage: 12
Dead: 8
Erratic: High

Automatic frustration detection

VulpaSoft identifies four types of user frustration automatically: rage clicks, dead clicks, error clicks, and erratic mouse movement. No setup needed.

  • Rage click detection
  • Dead click identification
  • Erratic scroll behavior tracking
  • Error click monitoring
app.vulpasoft.com/friction
Sessions
#482187/cart
#482064/home
#481923/docs
#481812/blog
87
Rage: 12
Dead: 8
Erratic: High

Composite friction scoring

Every session and page gets a composite friction score from 0-100. Higher scores mean more frustrated users. Use scores to prioritize which pages to fix first.

  • Session-level scoring
  • Page-level aggregation
  • Historical trend tracking

How it works

Get started in minutes, not days.

1

Install snippet

VulpaSoft starts detecting frustration signals automatically. Zero configuration or manual tagging.

2

Frustration is flagged

Rage clicks, dead clicks, and erratic behavior are detected in real-time. Each event contributes to the friction score.

3

Fix what matters

Sort pages by friction score to find the biggest problems. Watch session replays of frustrated users to understand why.

Built for privacy-first teams

Every feature designed around EU compliance and zero personal data collection.

Zero Setup

Friction detection works out of the box. No event tagging, no manual configuration.

Real-Time Alerts

Friction events are detected as they happen. No batch processing delays.

Session Integration

Click on any friction event to watch the full session replay. Understand the context behind every frustrated interaction.

Page Rankings

See all your pages ranked by friction score. Focus your optimization efforts where they matter most.

Trend Analysis

Track friction scores over time. Verify that your UX improvements are actually reducing user frustration.

EU-Hosted

All friction data stored in Frankfurt, Germany. GDPR compliant by architecture.

4.8 / 5Rated by privacy-focused teams

VulpaSoft gave us the behavioral insights we needed without any GDPR headaches. Setup took 2 minutes.

Marie L.

Product Lead, SaaS company

Finally, a privacy-first analytics tool that doesn’t compromise on features. The friction detection alone saved us hours.

Thomas K.

UX Designer, E-commerce

We switched from Hotjar to VulpaSoft for EU compliance. The session replays are just as good, with zero cookies.

Sarah M.

CRO Manager, Agency

How VulpaSoft compares

FeatureVulpaSoftHotjarFullStory
EU hostingYesNoNo
Zero cookiesYesNoNo
Friction detectionAutomaticManualAutomatic
Friction scoringYesNoNo
Rage click detectionYesYesYes
Dead click detectionYesNoYes
Consent requiredNoYesYes
Real-time detectionYesNoYes

Frequently Asked Questions

Ready to eliminate user frustration?

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